Ale on Tap - Our Terms and Conditions

Terms and Conditions/15

Conditions of Sale and Returns...

1. By agreeing to these terms and conditions you agree that you are over 18 years of age and are resident in the UK. You also agree that whoever signs for the goods is also over 18 years of age.
2. Ale on Tap is a registered VAT organisation which reserves the right to amend these terms and conditions from time to time. This may well include adding or removing beers.
3. I will make every effort to insure that your chosen beer is delivered to you on the day requested and in prime condition. It is not possible to replace beer once it has been delivered. Should the container be damaged in transit you must notify me in writing (email) with 24 hours and every effort will be made to resolve the situation. Please sign the consignment note "goods damaged".
4. Please note that if your shipment becomes lost as a result of you entering an incorrect or incomplete address when placing your order, we will not be held responsible for the loss.
5. Should you instruct us to leave the goods on your premises without a signature Ale on Tap cannot be held responsible for any damage or loss whatsoever.
6. From time to time some beers may not be available. I will not send an alternative beer to you without first gaining your permission.
7. Orders can be cancelled at any time up to 48 hours prior to delivery. Cancellations after that time cannot be accepted. Cancellations must be by email or in writing. A full refund will be given provided these conditions are met.
8. These terms and conditions become contractual when your delivery is confirmed by Ale on Tap with an email.
9. I will honour prices that are published on this website at the time your order is placed. All prices include VAT at 15% and delivery Monday to Friday. Saturday deliveries incur a surcharge.
10. Should your beer become lost in transit I will send a replacement or give you a full refund, whichever you require.
11. In the unlikely event of beer being returned to Ale on Tap, this is to be done at your expense. Ale on Tap will only pay for returned goods if they have been signed for as "damaged".

CREDIT/DEBIT CARDS. The details of your credit/debit card are not received by me. They are kept securely by RBS WoldPay (part of The Royal Bank of Scotland) or if using Google Checkout they are kept securely by them.

PRIVACY POLICY. Your name and address, email address and delivery instructions are kept at Ale on Tap for the sole purpose of executing your order or responding to you if you have requested our periodic newsletter. They are never passed on to a third party.

WEBSITE CONTENT and IMAGERY This website is owned and operated by Ale on Tap. All website content and imagery is the copyright property of Ale on Tap or their suppliers and must not be copied or reproduced under any circumstances. Any company or individual found using our content or imagery will be prosecuted to the full extent of the law.

In accepting these terms and conditions you do not jeopardise your Statuary Rights.